Legal Notice
Business Operator
Keiko Kikuchi
Person in Charge
Keiko Kikuchi
Address
〒107-0061
Floor 3, Mitsuhashi Building, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo, Japan
Phone Number
Domestic inquiries in Japanese only. Please use email for other inquiries.
E-mail Address
Price
As listed on each product page (including Japanese consumption tax of 10%).
Additional Fees
Shipping Fee
At this time, we are unable to offer shipping outside of Japan.
Accepted Payment Methods:
- Credit cards
- Debit cards
Payment Timing
Immediate credit/debit card payment
Delivery Timing
- Digital products (no shipping required) are available immediately after purchase.
- Physical products will be shipped within Japan only, within 7 business days after your order.
Returns and Exchanges
Digital Products:
Due to the nature of digital products, the cooling-off period (statutory cancellation right) does not apply.
Returns and Exchanges for Defective Physical Products:
Please contact us via the form on our Contact page within 7 days of receipt. We will either refund the item (including shipping costs) or replace it with a new one.
Please note that returns due to customer preference are not accepted.
Return Method:
Return the item via Yamato Transport or Japan Post (cash on delivery) to:
〒107-0061, Floor 3, Mitsuhashi Building, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo, Japan
Items returned by other methods cannot be accepted for return or exchange.